Understanding Crypto Payments
Understanding Crypto Payments
Understanding Crypto Payments
Cryptocurrency payments are quickly becoming a popular alternative form of payment, but they work differently than traditional methods. Use the following information to ensure your payments complete successfully.
Cryptocurrency payments are quickly becoming a popular alternative form of payment, but they work differently than traditional methods. Use the following information to ensure your payments complete successfully.
Cryptocurrency payments are quickly becoming a popular alternative form of payment, but they work differently than traditional methods. Use the following information to ensure your payments complete successfully.
Payment Tips
Payment Tips
To protect all parties from crypto price volatility, your crypto transaction must confirm before the payment quote expires
Please have your crypto wallet ready to pay and send payment as quickly as possible
Payments sent to an address other than the address provided are unrecoverable
Payments sent on a network other than the network specified are unrecoverable
Once confirmed, cryptocurrency transactions cannot be reversed
Transactions that never confirm can not be reimbursed and should reappear in your wallet
Transaction confirmation time depends on crypto network factors outside of Bead Pay control
Creating your crypto transaction with a higher network fee may decrease transaction time
Creating your crypto transaction with a lower network fee may increase transaction time
Sending an amount other than the requested amount will result in an overpaid or underpaid payment
If you send an underpayment, sending another transaction will not complete the payment—underpaid amounts will be refunded and a new payment must be created
Paying from a custodial or exchange wallet can increase the likelihood of an underpaid or invalid payment
Invalid payments are typically the result of a late payment (i.e. the payment not confirming before the payment quote expires)
To protect all parties from crypto price volatility, your crypto transaction must confirm before the payment quote expires
Please have your crypto wallet ready to pay and send payment as quickly as possible
Payments sent to an address other than the address provided are unrecoverable
Payments sent on a network other than the network specified are unrecoverable
Once confirmed, cryptocurrency transactions cannot be reversed
Transactions that never confirm can not be reimbursed and should reappear in your wallet
Transaction confirmation time depends on crypto network factors outside of Bead Pay control
Creating your crypto transaction with a higher network fee may decrease transaction time
Creating your crypto transaction with a lower network fee may increase transaction time
Sending an amount other than the requested amount will result in an overpaid or underpaid payment
If you send an underpayment, sending another transaction will not complete the payment—underpaid amounts will be refunded and a new payment must be created
Paying from a custodial or exchange wallet can increase the likelihood of an underpaid or invalid payment
Invalid payments are typically the result of a late payment (i.e. the payment not confirming before the payment quote expires)
To protect all parties from crypto price volatility, your crypto transaction must confirm before the payment quote expires
Please have your crypto wallet ready to pay and send payment as quickly as possible
Payments sent to an address other than the address provided are unrecoverable
Payments sent on a network other than the network specified are unrecoverable
Once confirmed, cryptocurrency transactions cannot be reversed
Transactions that never confirm can not be reimbursed and should reappear in your wallet
Transaction confirmation time depends on crypto network factors outside of Bead Pay control
Creating your crypto transaction with a higher network fee may decrease transaction time
Creating your crypto transaction with a lower network fee may increase transaction time
Sending an amount other than the requested amount will result in an overpaid or underpaid payment
If you send an underpayment, sending another transaction will not complete the payment—underpaid amounts will be refunded and a new payment must be created
Paying from a custodial or exchange wallet can increase the likelihood of an underpaid or invalid payment
Invalid payments are typically the result of a late payment (i.e. the payment not confirming before the payment quote expires)
To protect all parties from crypto price volatility, your crypto transaction must confirm before the payment quote expires
Please have your crypto wallet ready to pay and send payment as quickly as possible
Payments sent to an address other than the address provided are unrecoverable
Payments sent on a network other than the network specified are unrecoverable
Once confirmed, cryptocurrency transactions cannot be reversed
Transactions that never confirm can not be reimbursed and should reappear in your wallet
Transaction confirmation time depends on crypto network factors outside of Bead Pay control
Creating your crypto transaction with a higher network fee may decrease transaction time
Creating your crypto transaction with a lower network fee may increase transaction time
Sending an amount other than the requested amount will result in an overpaid or underpaid payment
If you send an underpayment, sending another transaction will not complete the payment—underpaid amounts will be refunded and a new payment must be created
Paying from a custodial or exchange wallet can increase the likelihood of an underpaid or invalid payment
Invalid payments are typically the result of a late payment (i.e. the payment not confirming before the payment quote expires)
Refund Tips
Refund Tips
To claim a refund, you will need to provide the Payment Code and email address associated with your payment
You will receive an email with your Payment Code and a link to claim your refund
If you do not receive your refund email, contact the merchant to have it reissued
Refunds will always be sent in the original payment cryptocurrency
Refunds following a completed sale are based on the value of the original transaction (for example, if the original transaction was valued at $100 and you paid with BTC, you will receive $100 worth of BTC based on the exchange rate at the time you claim your refund)
Underpaid, overpaid and invalid payments are returned in their original amounts (for example, if the amount due is 0.002 BTC and you send an underpayment of 0.001 BTC, the refundable amount is 0.001 BTC)
Network fees required to create the refund transaction will be deducted from the refund amount
Amounts less than the network fee required to create a transaction to return your funds can not be refunded
Personal identity and crypto wallet address verification may be required prior to a refund being issued
To claim a refund, you will need to provide the Payment Code and email address associated with your payment
You will receive an email with your Payment Code and a link to claim your refund
If you do not receive your refund email, contact the merchant to have it reissued
Refunds will always be sent in the original payment cryptocurrency
Refunds following a completed sale are based on the value of the original transaction (for example, if the original transaction was valued at $100 and you paid with BTC, you will receive $100 worth of BTC based on the exchange rate at the time you claim your refund)
Underpaid, overpaid and invalid payments are returned in their original amounts (for example, if the amount due is 0.002 BTC and you send an underpayment of 0.001 BTC, the refundable amount is 0.001 BTC)
Network fees required to create the refund transaction will be deducted from the refund amount
Amounts less than the network fee required to create a transaction to return your funds can not be refunded
Personal identity and crypto wallet address verification may be required prior to a refund being issued
To claim a refund, you will need to provide the Payment Code and email address associated with your payment
You will receive an email with your Payment Code and a link to claim your refund
If you do not receive your refund email, contact the merchant to have it reissued
Refunds will always be sent in the original payment cryptocurrency
Refunds following a completed sale are based on the value of the original transaction (for example, if the original transaction was valued at $100 and you paid with BTC, you will receive $100 worth of BTC based on the exchange rate at the time you claim your refund)
Underpaid, overpaid and invalid payments are returned in their original amounts (for example, if the amount due is 0.002 BTC and you send an underpayment of 0.001 BTC, the refundable amount is 0.001 BTC)
Network fees required to create the refund transaction will be deducted from the refund amount
Amounts less than the network fee required to create a transaction to return your funds can not be refunded
Personal identity and crypto wallet address verification may be required prior to a refund being issued
To claim a refund, you will need to provide the Payment Code and email address associated with your payment
You will receive an email with your Payment Code and a link to claim your refund
If you do not receive your refund email, contact the merchant to have it reissued
Refunds will always be sent in the original payment cryptocurrency
Refunds following a completed sale are based on the value of the original transaction (for example, if the original transaction was valued at $100 and you paid with BTC, you will receive $100 worth of BTC based on the exchange rate at the time you claim your refund)
Underpaid, overpaid and invalid payments are returned in their original amounts (for example, if the amount due is 0.002 BTC and you send an underpayment of 0.001 BTC, the refundable amount is 0.001 BTC)
Network fees required to create the refund transaction will be deducted from the refund amount
Amounts less than the network fee required to create a transaction to return your funds can not be refunded
Personal identity and crypto wallet address verification may be required prior to a refund being issued